Privacy Policy
Updated
DesignKarma Limited (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://designkarma.co.uk.
1. Who We Are
DesignKarma Limited
1a "The Moorings"
Dane Road Industrial Estate
Sale, Greater Manchester
M33 7BH
England
Email: info@designkarma.co.uk
2. What Information We Collect
We may collect and process the following data:
Information you provide
- Name
- Email address
- Message content (via contact forms)
Automatically collected data
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring website addresses
This data is collected through analytics tools and server logs.
3. How We Use Your Information
We use your data to:
- Respond to enquiries submitted via our contact forms
- Improve website performance and user experience
- Monitor and analyse website usage
- Maintain the security and integrity of our systems
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Legitimate interests – to operate and improve our website and services
- Consent – where required for cookies and analytics tracking
- Contractual necessity – where processing is required to respond to enquiries
5. Cookies and Analytics
We use cookies to enhance your experience and understand how visitors use our site.
Google Analytics
We use Google Analytics to collect anonymised information about website usage, such as:
- Number of visitors
- Pages visited
- Time spent on pages
Google Analytics may store cookies on your device.
You can control or disable cookies through your browser settings.
6. Third-Party Services
We use trusted third-party providers to operate our website and services:
- DigitalOcean – cloud hosting infrastructure
- ServerPilot – server management platform
- Postmark – transactional email delivery
- Google Analytics – website analytics
These providers may process data on our behalf and may store data outside the UK. Where this occurs, appropriate safeguards are in place.
7. Data Retention
We retain personal data only as long as necessary:
- Contact form enquiries: typically up to 12 months
- Analytics data: retained according to Google Analytics settings
- Server logs: retained for security and monitoring purposes for a limited period
We periodically review and delete data that is no longer required.
8. Your Rights
Under data protection laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request a copy of your data (data portability)
To exercise any of these rights, contact info@designkarma.co.uk.
9. Data Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure hosting infrastructure
- HTTPS encryption
- Access controls and monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
DesignKarma Limited
info@designkarma.co.uk
Thanks for reading